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Terms & Conditions

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Terms & Conditions

Introduction

Welcome to Dawa Sansar! These Terms & Conditions govern your use of our website. By accessing or purchasing from Dawa Sansar, you agree to the terms stated below.

User Eligibility

  • You must be at least 18 years old to place orders.
  • Orders for prescription medicines require a valid doctor's prescription.

Ordering & Delivery

  • Order Placement: Orders can be placed online through our website.
  • Prescription Verification: Prescription medicines will only be dispatched after validation by our pharmacist.
  • Delivery Time: Estimated delivery time depends on your location, product availability, and prescription approval.

Note: Delivery delays may occur due to unforeseen circumstances (e.g., weather conditions, stock shortages).

Prescription Medicines Policy

  • You must upload a clear and valid prescription for restricted medicines.
  • We may reject orders if prescriptions are invalid or altered.
  • Misuse of prescription-based medicine orders may result in account suspension.

Pricing & Payment

  • Prices are subject to change without prior notice.
  • All payments are processed through secure third-party gateways.
  • We accept UPI, debit/credit cards, net banking, and cash on delivery (COD) where applicable.

Returns & Refunds

You have the right to:

  • Refunds will NOT be issued after purchase. See our Return Policy for further details.

Website Usage Restrictions

  • Users must not engage in fraudulent activities or misuse the website.
  • Copying or redistributing content from our platform is prohibited.

Limitation of Liability

Dawa Sansar is not responsible for any adverse health effects due to improper medicine use. Always consult a licensed doctor before taking medication.

Governing Law & Jurisdiction

These Terms & Conditions are governed by Indian laws, and any disputes shall be resolved in the courts of Indore, Madhya Pradesh.

For assistance, email [customer support email].