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Privacy Policy

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Privacy Policy

Introduction

At Dawa Sansar, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website and use our services.

By accessing our website, you agree to the terms outlined in this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our services.

Information We Collect

We may collect the following types of information:

  • A. Personal Information:
  • Full Name
  • Contact Details (Phone Number, Email Address)
  • Shipping and Billing Address
  • Age and Gender (if required for compliance)
  • B. Prescription Details:
  • IP address, device type, browser details, and location data for analytical purposes
  • Cookies and tracking technologies to improve user experience
  • C. Payment Information:
  • Transaction details (we do NOT store your card or banking details; payments are processed securely via third-party payment gateways)
  • D. Usage Data:
  • Uploaded prescriptions for medicines that require medical authorization
  • Doctor’s name and details mentioned in the prescription

How We Use Your Information

Your data is used strictly for the following purposes:

  • Processing and delivering your orders
  • Verifying and fulfilling prescription-based medicine orders
  • Providing order status updates and customer support
  • Enhancing website experience and ensuring security
  • Sending promotional offers (you can opt-out anytime)
  • Complying with legal and regulatory requirements

Data Security Measures

We take strict security measures to protect your personal data, including:

  • Encrypted transactions through SSL (Secure Socket Layer) technology
  • Restricted access to sensitive information
  • Regular monitoring of security threats

We do not sell, trade, or rent your personal information to third parties. Your data is only shared with trusted partners (e.g., payment gateways, delivery providers) for order fulfillment.

Third-Party Services

Our website may contain links to third-party services (such as payment processors). These services have their own privacy policies, and we recommend reviewing them before proceeding.

Your Rights & Choices

You have the right to:

  • Access and review your personal data
  • Request corrections or updates to your information
  • Opt out of promotional emails and SMS notifications
  • Request deletion of your account (subject to legal limitations)

To exercise your rights, contact [customer support email].

Changes to This Policy

Dawa Sansar reserves the right to update this Privacy Policy as needed. Any changes will be communicated via our website.

To exercise your rights, contact [customer support email].